MEDIUMApt
Global

Lloyds: Adapting to changing customer behaviour is now a top priority for nine in ten retailers

·Source: Finextra

Updated:

Executive Summary

New research from Lloyds reveals that 91% of UK retail business owners and decision-makers say adapting to changing customer behaviour is now a top business priority, as retailers face growing pressure to deliver faster, easier and more flexible experiences, both in-store and behind the scenes.

Analysis

New research from Lloyds reveals that 91% of UK retail business owners and decision-makers say adapting to changing customer behaviour is now a top business priority, as retailers face growing pressure to deliver faster, easier and more flexible experiences, both in-store and behind the scenes.
Source Attribution

Originally published by Finextra on May 7, 2026.

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