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Global
Dick's Sporting Goods Bets on the Data, Not the Bot
·Source: Bank Info Security
Updated:
Executive Summary
Retailer Uses Adobe Platform, Agentic AI to Boost Engagement, Capture Customer Data Dick's Sporting Goods announced Coach by Dick's, an AI assistant built on Adobe's Brand Concierge platform that rolled out inside its mobile app in June. T
Analysis
Retailer Uses Adobe Platform, Agentic AI to Boost Engagement, Capture Customer Data Dick's Sporting Goods announced Coach by Dick's, an AI assistant built on Adobe's Brand Concierge platform that rolled out inside its mobile app in June. The app was the payoff on an infrastructure investment the company has been making for years - and the most visible layer to customers.